Practicing What We Preach:

Our Values in Action

These aren’t just the values our company uses to make decisions internally, they’re the set of tools we teach leaders and teams to use and practice to build more hospitable, more effective, Capable Cultures.

Inward Hospitality.

The practice of Inward Hospitality is all about making the effort to actively create personal connections that ensure people feel seen and valued.

Through a mindset of Inward Hospitality we learn how powerful it is to prioritize anticipating people's individual needs and the information they might require to enable consistently positive experiences and productive outcomes.     

Humble Curiosity.

A mindset of Humble Curiosity is the embodiment of an openness to learning and the recognition of the truth that we don’t always have all the answers. 

Humble Curiosity relies on cultivating genuine curiosity about the perspectives, experiences, and stories of other people.

We help leaders and teams put this into practice so they can create an environment of listening, openness and learning from others — others who may have the specific insights needed to overcome problems or unlock innovation.  

Conflict Competence.

Conflicting viewpoints often converge around opportunity. Practicing Conflict Competence enables trust and creates the safe learning environment that allows everyone’s best ideas to surface. This is essential to healthy, productive problem solving and capable cultures— it brings innovation.

We view Conflict as an opportunity for growth and improvement. New understanding and some of the best ideas are born through conflict. 

Its a matter of embracing and competently engaging in productive dialogue rather than unproductively escalating or avoiding difficult conversations. We help teams develop their “how” and put it into practice.